Medical Office Assistant (Certificate)

Admissions

One of:

• C in English 12  
• C in English 12 Camosun Alternative   

Note:

• Keyboarding speed of 30wpm is recommended.

Learning Outcomes

At the completion of the program, students will be able to:

• Apply administrative principles and skills to support and enhance the effective operation of medical or healthcare organization.
• Use effective verbal, written, electronic and non-verbal communication skills appropriate to the intended audience following appropriate workplace standards.
• Use effective interpersonal and inter-culturally appropriate skills with individuals, clients and teams to enhance communications and work collaboratively and cooperatively within the workplace environment. 
• Use effective critical-thinking and time management skills to facilitate effective decision making and problem solving.
• Demonstrate professional, accountable and ethical skills in an appropriate business setting.
• Produce and distribute accurate business documents using appropriate software tools, platforms or channels in a variety of business/workplace contexts.
• Demonstrate an ability to interact with clients in a respectful and culturally sensitive way.
• Take direction, make decisions and initiate appropriate action as required.
• Apply organizational skills to facilitate the completion of tasks and to meet deadlines.
• Locate, retrieve, produce, manage and organize data and information using appropriate and secure  file management systems.
• Apply basic billing procedures with software to record and complete basic financial functions.
• Conduct basic clinical skills that contribute to the efficient and safe flow and management of patients and tasks within a medical or health care office.

Curriculum

Program Participation Requirements

• Criminal Record Check is required.