Medical Office Administration (Certificate)

Total Credits:	30
Credential:	Certificate in Medical Office Administration
Program Code:	ADM.MED.CERT
CIP:	51.0716

Overview

Medical Office Administrators play critical roles in most areas of our provincial healthcare system. Students in the Medical Office Administration Program will explore the foundational knowledge, skills and abilities that are required to begin supporting the administrative needs of a modern medical or healthcare office. In addition to developing communication, problem solving and clinical skills, graduates are prepared to engage in basic triage of patients, charting, billing, and scheduling, while working independently in a variety of health care settings. Students will combine their studies with applied learning opportunities that allow students to gain valuable industry‐specific experience.

Students may be able to use courses taken in this program in other credentials in the School of Business or the College.

Admissions

One of:

C in English 12
C in English 12 Camosun Alternative

Learning Outcomes

Upon successful completion of this program, the learner will be able to

Use inclusive and respectful communication skills and strategies to interact professionally and collaboratively with diverse individuals and teams
Apply appropriate policies, privacy considerations, and ethical responsibilities required in medical and healthcare environments
Produce and distribute accurate business documents using appropriate software tools in a variety of business/workplace contexts
Complete administrative tasks and meet deadlines using critical thinking, organizational and time-management skills
Apply the fundamentals of organizational behavior and management theory to support leadership efforts
Manage and organize data and information using appropriate and secure file management systems
Perform basic administrative and clinical tasks as required to support the efficient operation of a medical or healthcare clinic
Effectively manage basic billing processes and medical records specific to a medical or healthcare clinic

Curriculum

Year One

Academic Term 1

BUS 150 - Introduction to Management Credits: 3
BUS 140 - Business Info Technology Credits: 3
BUS 285 - Workplace Professionalism Credits: 3
MOA 155 - Medical Terminology Credits: 3
ABT 162 - Business Document Creation Credits: 3

Academic Term 2

MOA 153 - Introductory Medical Transcription Credits: 3
MOA 154 - Medical Billing Credits: 3
BUS 130 - Business Communications Credits: 3
MOA 150 - Medical Office and Clinical Procedures Credits: 3
MOA 182 - Medical Office Career Practice Credits: 3

Program Participation Requirements

Criminal Record Check is required.