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Aug 10, 2026
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Academic Calendar 2026-27
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HMGT 186 - Hotel Operations
Credits: 3 Total Hours: 45
In this course, students gain an overview of the scope of the lodging industry and learn about the key departments that are essential to successful hotel operations. The knowledge that students acquire provides a strong foundation for a wide range of hotel positions. They examine the environmental sustainability and socio-economic impacts of common industry practices and processes. With a specific focus on the roles and responsibilities of the rooms division of full-service hotel operations, students learn the key functions of the front office, housekeeping, operations, and hotel security. Students explore current trends in the industry through case studies and projects. Upon completion of this course, students will be well prepared for their first Hospitality Management work term.
Prerequisites
One of:
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